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FollowingPolls show Americans 'attitude towards artificial intelligence turning skeptical
A report released on Tuesday showed that Americans' attitude towards artificial intelligence is gradually shifting from acceptance to cooling down in the past two years. According to a survey by a polling agency, 70% of Americans currently say they have "some understanding" or "very understanding" about artificial intelligence, up from 64% in 2024. However, as familiarity increases, so does suspicion. Today, more Americans believe that artificial intelligence does more harm than good, and is expected to reduce the number of U.S. jobs over the next decade and reduce trust in companies in the use of artificial intelligence.
Currently, 39% of Americans believe that artificial intelligence does more harm than good, up from 31% in 2025. Only 9% believe the benefits outweigh the disadvantages, while 52% believe the benefits are equal. This change is most pronounced among young people aged 18 to 29. Nearly half of respondents in this age group said that artificial intelligence does more harm than good, up from 36% last year. The agency pointed out that young people's doubts about the overall impact of artificial intelligence, corporate applications and employment prospects are also deepening.
Public trust in companies to use artificial intelligence responsibly has also declined. 27% of Americans say they trust companies to use artificial intelligence responsibly to at least some extent, down from 31% in 2025. Among adults aged 18 to 29, trust fell from 30% to 20%, while total distrust rose from 29% to 41%.
Nearly 80% of Americans believe that artificial intelligence will reduce the number of U.S. jobs in the next decade, rising from 73% in 2025 to 79%. The largest increase was among people aged 18 to 29, with the projected unemployment rate rising from 62% to 75%. Among adults aged 45 to 59, the proportion rose from 75% to 84%.
The survey also found that Americans are increasingly inclined to believe that artificial intelligence performs as well as humans in tasks such as driving, providing financial advice and medical advice. Even so, across all measurement categories, including recruitment decisions, creative work and helping students complete their studies, respondents still believe that humans perform better than artificial intelligence.
The report follows a number of other surveys that showed that Americans still feel uneasy about artificial intelligence despite using it more frequently. A survey in March found that 56% of Americans had recently used artificial intelligence tools such as ChatGPT, Microsoft Copilot or Google Gemini, yet 57% believed the technology's risks outweigh the benefits. In June, a survey of nearly 52,000 Americans showed that unemployment was the top public concern in states and political parties, with only 15% expressing trust in artificial intelligence companies to determine how to develop and use the technology.
