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Revolut says customer data was leaked due to forged government emails

2026-09-13 18:28:13
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Revolut was convicted of forging a government agency's request to disclose sensitive customer data

Revolut, a financial technology and banking services company, recently disclosed that it leaked sensitive data of some customers after receiving a fraudulent request that appeared to come from a government agency. The data includes a copy of a passport, identity verification selfie and a complete transaction history.

According to International Cyber Digest on the X platform, customer information query requests sent through the email domain name of legitimate government agencies successfully passed Revolut's identity verification check. Revolut later confirmed that the requests were not the true source and notified customers whose information had been affected on Friday.

On Saturday, a company spokesperson told Cointelegraph: "Revolut recently discovered a complex external impersonation fraud in which an unauthorized party used a legitimate government agency domain name mailbox to submit fraudulent information query requests."

The spokesperson added that after detecting the abnormality, Revolut blocked the address and notified relevant government agencies. At the same time, the company also issued an alert to law enforcement agencies and financial regulators.

The

spokesperson emphasized: "Revolut's systems and client funds have not been affected. We have directly contacted a small number of individuals affected to inform them of the situation and provide support."

According to reports, cryptocurrency survey expert ZachXBT believes that the incident is limited in scale and mainly targets high-net-worth users.

The incident caused a heated discussion on the X platform, with some users criticizing the current system of mandatory information sharing. Marc Zeller wrote that he woke up to find all the data leaked by Revolut, and wrote: "This is a sharp reminder that KYC (know your customer) processes do not bring substantial positive benefits, but put many people at risk."

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